Support
General questions
Installation help, feature questions, or anything about how a section of the app works.
Email supportReport a clinical content issue
Spotted an outdated figure, a mismatched guideline reference, or a translation issue? Tell us exactly where, and we'll review it against the source guideline.
Report an issuePrivacy or data questions
Questions about what the app stores, how the SCFHS calculator handles inputs, or requests under data-protection law.
Contact privacy teamFeature requests
Suggest a new clinical section, calculator, or reference table for a future release.
Send an ideaFrequently asked questions
No. OdontoHamad is a clinical reference tool for licensed dental professionals. It condenses published guidelines for quick chairside review, but it does not diagnose, treat, or replace your own clinical judgment, training, or in-person patient evaluation. You remain fully responsible for every clinical decision you make. See our Terms of Use for full detail.
No. OdontoHamad is not a patient-records system. Calculator inputs (like probing depth or CAL extent) are processed locally on your device and are never linked to an identifiable patient by us. Please never enter real patient names or identifiers into the app. See our Privacy Policy.
Yes. OdontoHamad is fully bilingual — English and Saudi Arabian Modern Standard Arabic — with a complete right-to-left layout when Arabic is active. The app opens in English by default; switch languages any time from Settings → Language.
Yes, OdontoHamad is free to download on the App Store and Google Play.
iPhone, iPad, Apple Watch, Android phones and tablets, Wear OS watches, and any modern desktop or mobile browser. Requires iOS 16.0 or later, or a comparably recent Android/Wear OS version.
Whenever you capture a screenshot inside the app, the logo, app name, and website are automatically overlaid to protect the app's content and maintain traceability if a screenshot is shared. This happens entirely on your device — we are not notified and the image is never sent to us.
Email [email protected] with the section name and what you believe should change, ideally with a reference to the current guideline edition. We review every report against the original source before updating.
Yes — the Dental Referral section opens referral.odontohamad.com directly inside the app. That portal has its own terms and privacy notice, separate from OdontoHamad's.